Technical Support

Below you can find detailed information that may help you with with a range of issues from instillation to detail specifications of our range of ventilation goods.

Read what our customers think

The below testimonials are authentic Trustpilot reviews left by our customers. Trust BPC for your ventilation requirements!

Amazing customer service!
“Great sales experience! BPC assisted us with creating a full MVHR system for our restaurant. We were carefully guided in a timely and professional manner at all stages of this job. Scott did a fantastic job, helping us meet & exceed our needs and expectations! Bravo BPC!“

Rafal Balski
Highly recommend this firm
“BPC were a great company to deal with.
I bought and installed an MVHR system in my three bed bungalow, which suffered with condensation problems.
They were able to design me a system using my hand drawn plan of the property, and put together a whole package at a very competitive price.
Good advice, good price, good kit, and my property is now condensation free and more energy efficient.
Thanks BPC “

Hockley Heating
Excellent customer service
“Excellent customer service - Scott Girvan really went the extra mile to make sure that I was sorted with the correct inline duct heating system. I’m very grateful to him & will certainly shop at BPC again. Thanks Scott!“

Andrew Wilkinson
Bought a kit to install myself
“Bought a kit to install myself. Guys at BPC were very helpful in providing all the plans I needed and advice. The system has improved the air quality in our house ten fold.“

Ryan
Excellent quality products and advice
“Super impressed by BPC’s commercial team. Scott made the process completely simple from proposal right through to the delivery of our Caladair unit. Will 100% shop again with BPC & fully recommend!“

Steve H
Disappearing MVHR Stock!
“Ordered an in stock MVHR unit online from BPC, received a confirmation email and expected delivery date. Pleased with my purchase I booked the contractor to fit the system before Xmas. Two days later it turned out to be out of stock!!! Spoke to the BPC team, they were great, really helpful and completely owned the problem from start to finish to finish. Facing having to cancel the contractor and pay a day’s wages, send back all the associated equipment at cost to me ( sourced via another supplier) the BPC team sourced me a better unit, honoured the price ( the replacement was more expensive) and shipped it to me within 24hrs. Would highly recommend this company, great service and great people to do business with, only wish I had bought all the associated equipment from them!!!“

Dan

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